Frequently Asked Questions
Everything you need to know about your Bayside Golf experience.
How long does shipping take within Australia?
We offer standard shipping across Australia which typically takes 3-7 business days. Express shipping is available for major metropolitan areas with a delivery timeframe of 1-3 business days.
What is your return policy on golf clubs?
We offer a 30-day return policy for unused golf clubs in their original packaging. Please note that custom-fitted clubs or items with signs of play are ineligible for return unless there is a manufacturing defect.
Do you offer professional club fitting services?
Yes, Bayside Golf provides professional fitting sessions at our partner facilities. You can book an appointment online to ensure your equipment is perfectly tailored to your swing profile.
Are all products sold on your site authentic?
Absolutely. Bayside Golf Australia is an authorized retailer for all brands we carry, including Titleist, TaylorMade, and Callaway. Every product comes with a full manufacturer's warranty.
Can I track my order once it has been dispatched?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free buy-now-pay-later options including Afterpay and Zip Pay.